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Frequently Asked Questions

Absolutely!  Our expert installers will prep the opening so your upgraded window is back in place as soon as we take the old one out! Contact us today!

Yes! Click here to schedule your appointment today!

Yes we can. Our expert installers can do it at your place or you can save money by bringing the window into our shop. Learn more about our glass repair services here

No, however, if the glass is flat without any curve as in some vehicles or equipment then we can be of assistance.

  • Single Pane Glass: Single pane glass consists of one layer of glass. While it is the most basic option, it offers minimal insulation and can allow heat transfer, leading to less energy efficiency compared to multi-pane options.

  • Dual Pane Glass: Dual pane glass features two layers of glass separated by a spacer and sealed to create an insulating layer of air or gas between them. This design enhances energy efficiency by reducing heat transfer and can also provide better sound insulation compared to single pane glass.

  • Triple Pane Glass: Triple pane glass incorporates three layers of glass separated by spacers and sealed to create two insulating layers of air or gas between them. This configuration offers superior energy efficiency, sound insulation, and enhanced thermal performance, making it ideal for areas with extreme climates or where noise reduction is a priority.

  • Vinyl: Vinyl frames are known for their durability, low maintenance, and energy efficiency. They are resistant to moisture, corrosion, and decay, making them suitable for various climates. Additionally, vinyl frames often come in a variety of colors and styles to match different aesthetic preferences.

  • Wood: Wood frames provide a classic, elegant look and excellent insulation properties. They offer natural beauty and can be painted or stained to match your home’s interior or exterior design. However, wood frames may require more maintenance to protect against moisture and pests.

  • Aluminum: Aluminum frames are lightweight, strong, and resistant to corrosion, making them suitable for both residential and commercial applications. They offer slim sightlines, allowing for larger expanses of glass and maximizing natural light. However, aluminum frames may not provide as much insulation as other materials without thermal breaks.

  • Expertise: Hagen Glass specializes in glass products and services, with years of experience and expertise in the industry. Our team consists of knowledgeable professionals who understand the nuances of glass installation, repair, and replacement.

  • Personalized Service: Unlike big box stores, Hagen Glass offers personalized service tailored to your specific needs and preferences. We take the time to understand your requirements and provide customized solutions to meet them, ensuring your satisfaction with the end result.

  • Quality Assurance: At Hagen Glass, we prioritize quality in everything we do. From the selection of materials to the installation process, we uphold high standards to deliver exceptional results that exceed your expectations. You can trust us to use top-quality products and employ skilled craftsmanship in every project.

  • Customer Satisfaction: Our commitment to customer satisfaction sets us apart. We value your trust and strive to earn it through transparent communication, reliable service, and superior workmanship. When you choose Hagen Glass, you can have confidence in the reliability and professionalism of our team.

Glossary of Terms

Often Called Plexiglass, Acrylic is classified being visually transparent with a high strength-to-weight ratio making it a great option for damage prone windows and areas. Acrylics can be easily transformed by heat without losing its clarity. It is a great multi-use material while being almost 18-times stronger than normal glass.

Annealed glass is the most commonly used glass in the industry. frequently referred to as standard sheet or float glass. Annealed glass is not to be used where specialty glazing is required. Such as where safety glazing or fire rated glazing must be utilized.

Is a colorless, odorless, and tasteless, inert gas that has been found to be a very good insulator. Thus, it is used inside of double and triple pane insulated glass. It helps with heat transfer through the glass while lowering the u-values making the unit more effective from an energy performance standpoint.

Glass that has had the edge ground and shaped down at an angle. Beveled glass can be in many different sizes and thicknesses.  The most common uses of beveled glass are for mirrors, tabletops, and shelving.

With many different resistance levels, bullet resistant glass is created using multiple laminations of glass with layers of plastics. Bullet resistant glass is created to stop bullets from most handguns and some rifles in addition to heavy impacts. The level of security determines at what level of bullet resistant glazing is needed.

The change in state of matter from a gas (vapor) phase into a liquid phase. It is also the reverse of vaporization. When warm air comes into contact with a colder surface. The warmer air can only hold so much vapor before it turns to a liquid thus you start getting condensation.

Glass that is heated to an extremely high temperature then cooled at slow rate. Its cooled back down to room temperature making it 2 times stronger than annealed glass. With the exception of strength and breakage this type of glass retains the normal properties of annealed glass.

Also known as Dual Pane Glass or Thermal Panes are made from two pieces of glass. The two pieces of glass are sealed against any moisture and have a small space of dead air in between to help insulate the outside temperatures from the inside aiding in energy efficiency.   IGU’s also give an added security as well cutting outside noise by over 80%.

Glass that is created by taking two or more layers and bonding them together under extreme heat and pressure with a polyvinyl butyral (PVB) layer in the middle. The primary benefit of laminated glass is that when broken it tends to keep in place instead of shattering and falling out everywhere. This is a great choice for anti-burglary and anti-accident uses which makes it a safety glass.

Also known as Polycarbonate, Lexan is a strong glass that utilizes a special coating to help clarity and resistance against abrasions. Lexan has the clarity of normal glass but it resists against weathering, wind, hail, vandalism and blocks UV rays. It is 40 times more impact resistant than normal glass or acrylic.

Low-E glass stands for low emissivity. It is a clear glass that has been treated with an invisible metallic oxide coating. The coating is invisible to the naked eye. While the coating is thin, it creates a surface that reflects heat and blocks UV light, while allowing light transmission to pass through. The two major different low-E glass coatings available are soft coat and the less expensive hard coat.
Glass that restricts you from seeing clearly through it however at the same time allowing light to pass thru. Most commonly used in shower and bathroom areas because of the privacy it offers. There are several different types of obscure glass and depending on what type is used makes a difference on how distorted or limited the view is say for a noisy neighbor.

This is simply annealed glass that is thicker then single strength or double strength glass, typically ranging from 3/16” to ½” thick.

Reflective glass can be clear or tinted in that it has a very thin layer of metal or metallic oxide on the surface. The reflective coating is applied during the float process. The thicker the glass, the less light that will pass through Reflective glass helps with restricting heat to come thru into the building or house.

This is one of several types of obscured glass. It under goes the process of sandblasting on one of the glass surfaces, thus giving it a “frosted” look.

Single strength glass is one of the thinnest types of glass available. Typically measuring 3/32” overall thickness. Simply a single pane of normal glass. Used in smaller residential windows and picture frames.

Unlike vision glass, which is meant to be transparent, spandrel glass is a nonvision application designed to be opaque in order to help obscure the spaces between the floors of a building, including insulation, vents, wires, slab ends, mechanical equipment and whatever else is not wanted to be seen.

Glass that is considered safety glazing. By utilizing a big furnace and special heating and cooling procedures that the glass goes through is how tempered glass is made.  Sometimes referred to as tempering.  This heating and cooling process makes the glass four times stronger than the normal annealed glass. Once a normal piece of glass is sent through the oven and tempered, it cannot be cut or modified without it breaking into hundreds of little pieces.

Glass that has had very small amounts of different metal oxides added into the composition when manufacturing. These small metallic additions color the glass bronze, gray, blue or green and do not affect the properties of the glass other than limiting the amounts of solar energy transmittance.  The thicker the glass the darker it is.

Very Similar to insulated glass units in that it has an additional third layer of glass making a second dead air space. It is also sealed form any moisture being allowed into the unit. Triple pane glass therefore is a little heavier the your normal IGU.

The amount of heat entering or escaping through a window. The lower the U-value, the better the insulation value.

Wire glass had a big importance in its early years. It was used primarily as a fire rated glazing in that the wire in the glass would withstand the heat and hold together during a fire. However, with technology surrounding the glass industry it was found to be the opposite and not safe at all. Sense that time it has slowly been disappearing, popping up here and there more as a decorative appeal in mind.